Privacy policy

At allurashops, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or interact with our store, we may collect the following types of information:

Personal Information:

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address

Order Information:

  • Products purchased
  • Payment method (securely processed via third-party gateways)
  • Transaction details

Technical Information:

  • IP address
  • Browser type and version
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To provide order updates and shipping notifications
  • To communicate with you regarding customer support
  • To improve our website performance and user experience
  • To send promotional offers (only if you opt-in)
  • To prevent fraud and ensure secure transactions

3. Data Protection & Security

We take your privacy seriously and implement appropriate security measures to protect your personal information.

  • All payments are processed through secure third-party payment gateways
  • We do not store your credit/debit card details
  • Your data is protected using industry-standard encryption methods

4. Sharing of Information

We do not sell, rent, or trade your personal information.

However, we may share necessary data with:

  • Payment processors
  • Shipping and delivery companies
  • Legal authorities (if required by law)

5. Cookies Policy

Our website uses cookies to:

  • Improve user experience
  • Remember your preferences
  • Analyze website traffic and performance

You can disable cookies in your browser settings, but some features may not function properly.

6. Third-Party Services

We may use trusted third-party services for:

  • Payment processing
  • Order fulfillment
  • Analytics and marketing tools

These services only access your data to perform their specific functions.

7. Your Rights

As a customer, you have the right to:

  • Access your personal data
  • Request correction of incorrect data
  • Request deletion of your data (where legally possible)
  • Opt out of marketing communications

8. Data Retention

We retain your data only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.